Facilitating the Root Cause Analysis Process
Online via Zoom
January 31-February 1, 2024

This course, tailored toward Incident Management and Mortality Review committees, provides participants with the skills to use this powerful interdisciplinary tool to help organizations identify underlying causes of serious incidents that can have an impact on those we serve. The technique includes not just the identification of root causes, but the requirement that organizations identify and implement potential solutions. The principles taught are consistent with The Joint Commission definitions of root cause analysis and use with sentinel events.

Class schedule: 9:00 - 11:30 am & 1:00 - 3:30 pm Central Standard Time on January 31-February 1, 2024

Technology: You must attend all sessions of the class via live video in order to receive completion credit.  Thus, you must attend using a digital device with video functionality.

Cost:  $316 per person.

Class Delivery: This online course will be delivered via Zoom video conferencing and consists of live lectures and small group exercises. The course materials will be emailed to participants one week in advance of the class.

Registration: Please register for this course using the 'Register For This Class' button above. Contact Carolyn Slocum at (512) 289-1854 or [email protected] for any questions about registration.

Payment: LRA will accept credit card payments on-line using the 'Pay Now' button above, checks, purchase orders and/or vouchers which can be mailed or emailed to us. Make checks payable to: RCM Training and Consulting, LLC Federal I.D. #87-3798573. Please contact Carolyn Slocum at (512) 289-1854 or [email protected]  for any questions about payment.
You are registering for:  Facilitating the Root Cause Analysis Process

January 31-February 1, 2024


You will receive confirmation and an invoice via email within 24 hours.

Fee is fully refundable if registrant provides at least 7 calendar days' notice of cancellation.

Please list any additional persons attending, if applicable:

After submission of this form, a thank you message will display with a button to close this window and return to the class schedule page for more information on the class, to download information about the classes, or to make an online credit card payment. If you are not making payment at this time, we will hold your spot. Contact us to make payment arrangements, or mail check to: RCM Training and Consulting, LLC, 64 New York Ave NE Suite 100, Washington, DC 20002.